Tmall dominates the Chinese eCommerce market with over 800 million active consumers.
As a specialized eCommerce agency, we see this premium marketplace as the preferred destination for international brands in China.
It provides a secure environment where every brand is verified, ensuring complete protection against counterfeiting. On Tmall, you gain access to an urban clientele with high purchasing power, particularly drawn to international products.
Selling on Tmall operates under two main models: Tmall Classic for domestic presence and Tmall Global for cross-border eCommerce.
Our expertise as an eCommerce agency and certified TP guides you in selecting the model best suited to your strategy. We handle the entire setup process, from application submission to the launch of your store.
As a Tmall agency, we ensure full compliance with the platform’s requirements, providing seamless support every step of the way.
Cross-border eCommerce is the fastest way to enter the Chinese market.
Our eCommerce agency enables you to export directly from your home country without the need for a local entity in China.
As an experienced Tmall agency, we provide simplified regulations and streamlined customs procedures. Supported by our marketing expertise, this approach allows you to test the Chinese market while maintaining full control of your supply chain.
Store Launch / Design / Order Management / Customer Support
Catalog / Pricing / Budget / Commercial Strategy
Creation / Execution - 11.11, 6.18, 8.8, etc.
Sponsored Traffic / Organic Traffic
Live Selling / Content Broadcasting on the Platform (Content Streams)
Key Moments in Chinese E-Commerce
Client Success Stories on Tmall in China
Tmall: The costs of selling on Tmall include a security deposit, annual service fees, and commissions. The deposit can range from 50,000 RMB to 100,000 RMB, annual fees depend on the product category, and commissions are approximately 2% to 5% of sales.
Cross-border eCommerce on Tmall allows international brands to sell their products directly to Chinese consumers without requiring a physical presence in China. Tmall Global makes this possible by offering simplified logistics and customs clearance for foreign sellers.
Tmall provides sellers with comprehensive data analysis tools, including insights into consumer behavior, sales performance, product trend analysis, and customer feedback. This data is essential for optimizing marketing strategies, enhancing product offerings, and understanding the competition.
No, not all brands are automatically accepted to sell on Tmall. These platforms have strict selection criteria to ensure product quality and brand reputation. On Tmall, brands must demonstrate strong market demand, provide authentic products, and often have an established brand presence.
Taobao and Tmall are two platforms under Alibaba but cater to distinct markets. Taobao is a C2C (consumer-to-consumer) platform, often compared to eBay, where individual sellers and small businesses can offer their products. Tmall, on the other hand, is a B2C (business-to-consumer) platform designed for major brands and retailers, providing a more curated shopping experience focused on product authenticity and brand reputation.
The opening process generally takes 2 to 3 months. This timeframe includes document preparation, Alibaba’s approval, and the technical setup. Our marketing agency team optimizes each step of the launch.
Customer service is a crucial element on Tmall. Our agency provides comprehensive management in Chinese: answering inquiries, tracking orders, and handling returns. We ensure an optimal customer experience.
We offer comprehensive cross-border logistics solutions: storage, shipping, customs clearance, and local delivery. Our e-commerce agency coordinates with certified logistics partners to ensure optimal timelines.
Success relies on a tailored marketing strategy, strong participation in e-commerce festivals, and excellent customer service. Our Tmall agency leverages all the tools necessary for your success.
We analyze your product positioning and recommend necessary adjustments: packaging, pricing, and communication. Our expertise in the Chinese market ensures a relevant and appealing offering.
KOLs are essential to Chinese marketing strategy. Our marketing agency selects and coordinates collaborations with influencers suited to your brand to maximize visibility and sales.
We provide detailed reports on your performance: sales, traffic, conversion, and marketing ROI. Our team analyzes this data to continuously optimize your strategy and results.
Our eCommerce agency in China supports you in achieving success on Chinese eCommerce platforms
Our social agency plans and executes social campaigns in China with the support of local influencers
Our branding and design agency creates unique, localized brand identities for modern China.
A Marketing and eCommerce Agency in China
We specialize in enhancing your awareness in China and driving sales.
With 15 years of experience, our team of marketing, communication, and eCommerce experts is committed to helping brands thrive in the Chinese market.
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