Douyin Shifts E-Commerce Strategy to Boost GMV Growth

31/07/2024

In a strategic pivot, Douyin, the Chinese sibling of TikTok, has decided to re-prioritize its gross merchandise value (GMV) growth over maintaining price competitiveness. This change aims to restore the platform’s impressive GMV growth rate of over 50% that it saw last year. According to a report by local media outlet LatePost, this move comes after Douyin’s low-price approach began to hurt its sales growth.

Strategic Shift in E-Commerce

Douyin’s e-commerce arm has faced a slowdown in growth, prompting this shift in strategy. The report highlights that the growth rate of Douyin’s in-app shopping dropped to less than 30% per month in the second quarter, a significant decline from the more than 60% growth rate recorded in the first two months of 2024.

The Impact of Low-Price Strategy

Earlier this year, Douyin began giving more traffic to merchants who set lower prices, an effort to compete with rivals like Pinduoduo. However, this low-price tactic did not deliver the desired sales growth. A source close to Douyin, cited by LatePost, mentioned that this approach “may gradually ease” as the platform now shifts its focus back to boosting GMV.

Competing with Pinduoduo

The competition between Douyin and Pinduoduo has been fierce. Pinduoduo’s model heavily relies on offering low prices to attract consumers, a strategy Douyin initially tried to emulate. However, the recent strategy shift indicates that Douyin is looking to differentiate itself by focusing on GMV growth rather than just price competitiveness.

Douyin’s E-Commerce Journey

Douyin’s foray into e-commerce has been marked by rapid growth and significant challenges. Initially, the platform experienced a surge in in-app shopping, leveraging its vast user base and engaging content to drive sales. But sustaining this growth required constant innovation and adaptation to market demands.

Future Growth Strategies

To regain its robust growth rate, Douyin is likely to focus on several key areas:

  1. Enhancing User Experience: Improving the shopping experience within the app to increase user satisfaction and repeat purchases.
  2. Diversifying Product Offerings: Expanding the range of products available to attract a broader audience.
  3. Leveraging Influencers: Utilizing popular influencers on the platform to drive traffic and sales through engaging content.

Market Implications

Douyin’s strategy shift has broader implications for the e-commerce market. As major platforms like Douyin and Pinduoduo compete for market share, their strategies will likely influence the entire industry’s direction. Businesses and marketers should pay close attention to these shifts to adapt their own strategies accordingly.

Key Takeaways for Marketers and Businesses

For those in the marketing and business sectors, Douyin’s strategic pivot offers several lessons:

  1. Flexibility is Crucial: Being able to adapt to changing market conditions and consumer behaviors is essential for sustained growth.
  2. Value Over Price: While competitive pricing can attract customers, providing value through a superior shopping experience can drive long-term growth.
  3. Influencer Power: Leveraging influencers and engaging content can significantly boost traffic and sales.

Douyin’s decision to shift its e-commerce focus from price competitiveness to GMV growth marks a significant strategic pivot. As the platform aims to recapture its high growth rates, its approach will offer valuable insights for the broader e-commerce landscape. For marketers and businesses, staying tuned to these developments and remaining adaptable will be key to navigating the dynamic world of online shopping.